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Customer Survey

The JCMUA has created a survey to connect with the residents of Jersey City. Please answer all questions to ensure we are delivering the highest level of service.

What part of Jersey City do you live in?

Age Range


Are you aware of the services the Jersey City Municipal Utilities Authority offer?

Have you ever contacted the JCMUA for assistance? If so, were you satisfied with the result?

Do you have insurance for your water and/or sewer line?

Are you satisfied with the services being offered at your current insurance provider?

Are you aware that you can find helpful information regarding your water and sewer services on our website?

Did you know we provide various updates on our social media pages including the location of work scheduled and how it will impact traffic?

Would you like to be added to our email list to be sent information about the JCMUA and the services offered?