Beginning in February 2022, all residents with known lead service lines will receive a certified letter notifying them that they currently have a lead service line that will be replaced. Look up your address here: https://www.leadfreejc.com/

Jersey City MUA expects to replace over 1,000 lead service lines per year. Properties will be prioritized based on factors including but not limited to the targeting of known lead service lines, lead service line replacement for disadvantaged consumers and populations most sensitive to the effects of lead, in accordance with federal regulations.

​All properties with known lead services lines will automatically be scheduled for replacement over the next 10 years. If you have questions or concerns, call JCMUA’s dedicated customer support line at (201) 365-6189 or email [email protected]

If there are any changes made at your facility, they must be reported with the appropriate backup paper work included.

Your partial abatement renewal application for the year 2022 will be due June 30, 2022. Failure to return the completed application and fees will result in loss of your partial sewerage abatement. If there are any questions, please contact Ryan Slager at 201.432.1150.

Instructions:

• Select the application and print out the forms.
• Attach the check with the appropriate fee amount. Checks should be made out to the Jersey City Municipal Utilities Authority.
• Attach a copy of the recent water and sewer bill.
• Send all requested material to 13 – 15 Linden Ave East, Jersey City, NJ 07305

A rain barrel is a container that collects and stores rain water that drains from your roof and gutters. The Jersey City Municipal Utilities Authority in partnership with the Jersey City Environmental Commission is offering rain barrels free of charge for Jersey City residents.

Your bill may change month to month because it is calculated based off consumption.

Your bill may be high due to excess consumption or there may be a leak in your service somewhere. Please contact your trusted licensed plumber

Yes, credit cards are a payment option along with debit and ATM cards.

Your bill may be estimated due to multiple reasons (IE: Faulty Meter.) Please contact Veolia.

You can lower your bill by being mindful of consumption (IE: turn off faucet while brushing teeth.) You can also purchase high efficiency fixtures.

Winterize any external spigots as they can be subject to freezing in your absence. Also, make sure there is no running faucets in the house.

Please contact Veolia to obtain bill history or a duplicate bill.

Please contact Veolia to change your mailing address.